Info

Registration

You can register:

• Online: uusi.opistopalvelut.fi/joensuu
• By calling: 013 337 5929
• At the customer service desk: Opistotalo, Papinkatu 3, Joensuu

Phone service and customer service desk are open from Monday to Thursday, 9:30 AM – 1:00 PM.

• Please register at least 7 days before the course starts.
• Registration is binding. If you have unpaid course fees, you cannot register for new courses.
• The course will only start if there are enough enroll­ments. There must be at least 6–9 partici­pants one week prior to the starting date. Therefore, you should register at least a week before the course begins to ensure it starts.
• You will receive a reminder email a few days before the course begins.
• If the course is full, you can register on the waiting list. Those on the waiting list will be notified in case they can join the course or if a new similar course is organized.

Basic Arts Education for Children

• Online: uusi.opistopalvelut.fi/joensuu
• By calling: puh. 050 408 7936 
• Pekkalan customer service desk: Pekka­lankatu 7A, Joensuu 

Open from Monday to Thursday, 9:30 AM – 3:30 PM and Friday 9 AM – 2 PM

Discounts

• Unemplo­yment discount: 20 € off two payments per semester.
• Disability sports card: 10 € off one sports course fee per semester.
• OPSET courses: Courses have a pre-discounted price of 5 €.
• City of Joensuu employees: 50% discount on sports and dance course fees.
• Finnish war veterans: Free of charge.

Please ask for the discount at customer service before the course starts.

Cancellation Policy

• You can cancel your registration free of charge up to 7 days before the course starts by calling customer service or online.
• After the free cancel­lation period, you can only cancel due to long-term illness or a permanent work obstacle. For cancel­lation, you will need a medical certi­ficate or an employer’s statement. A handling fee of 15 € and the course sessions up until the cancel­lation date will be charged for the cancel­lation.
• If the course is not cancelled according to the cancel­lation policy, the customer is obliged to pay the full course fee.
• If the course level does not suit you, you can switch to another course of the same subject. You can choose another course by contacting our customer service.

Payment

• The course fee can be paid online, via e‑invoice, paper invoice, or employee benefits (ePassi, SmartumPay, Edenred card).
• Online payment can be made during registration or later by using a payment link sent to your email.
• If you have not paid the course fee online or via the payment link, we will send you an invoice after the course has started.
• We recommend using e‑invoice.
• If you want to pay in cash, by card or employee benefit, you can make the payment at Carelicum. Note that you must have the paper invoice with you.
• If you have unpaid course fees, you cannot register for new courses.